Returns and Exchanges

We’re sorry that your order didn’t work out. To initiate a return or exchange, please fill out the Return/Exchange Authorization Form below. We will send you a return shipping label along with return/exchange instructions within 48 hours.

Return Policy

For orders shipped within the United States, we accept returns for refund of new, unused, undamaged products* within 30 days from the date of delivery of original purchase. Products must be returned in their original condition, including all packaging, hardware protectors, attached hang tags, dust bag, etc.

Refunds will be made in the form of the original payment, less a $12 fee to cover return shipping and administrative expenses. Refunds do not include any original shipping or handling charges. We will process your refund within 3-5 business days of receiving your return.

We reserve the right to deny a refund if returned products do not meet our requirements, i.e. found to be damaged, shows signs of wear, hang tags are not attached, etc. If your return is not accepted, it will be sent back to you at your expense and a refund will not be issued.

For orders shipped outside of the United States, we cannot accept returns and all sales are final.

*Sales of any product discounted 25% or more from full retail price are final and cannot be returned.

Exchanges

For orders shipped within the United States, we will allow a one time exchange of unused products* within 30 days from the date of delivery of original purchase. Products must be in their original condition, including all packaging, hardware protectors, hang tags, dust bag, etc. Exchanged product is final and cannot be returned. Please note that product with any sign of wear or damage or is without original packaging will not be accepted for exchange, and will be sent back to you at your own expense.

For orders shipped outside of the United States, we cannot accept exchanges and all sales are final.

*Sales of product discounted 25% or more from full retail price are final and cannot be exchanged or return.

Return/Exchange Authorization Form

 
Name *
Name
I Want To *
Reason for Return/Exchange *