Shipping & Returns

Shipping United States

We offer free shipping on orders to any destination within the contiguous United States. Please allow 3-6 business days for arrival.

Hawaii and Alaska: We offer shipping via USPS Priority Mail for $12.

Shipping International

We offer shipping via USPS to the countries listed below:

 

Austria
Australia
Belgium
Canada
Denmark
Finland
France
Germany
Hong Kong
Ireland

Italy
Japan
Netherlands
Poland
Singapore
South Korea
Spain
Sweden
Switzerland
United Kingdom

Customs and Duties

If you live outside of the United States, you will be required to pay any applicable VAT, GST, custom duties, or other taxes. Please note that customs policies vary from country to country, so please check with your local custom authority for more information.

Some international shipments may, from time to time, be subject to cross border inspections by customs authorities. Some countries are slower with customs than others, and we're sorry that we can't help to get your package through faster.

Returns

For orders shipped within the United States, we accept returns of unused merchandise* within 30 days from the date of delivery of original purchase. Merchandise must be returned in their original condition, including all packaging, hardware protectors, attached hang tags, dust bag, etc.

To initiate a return, please fill out the Return/Exchange Authorization Form. Refunds will be made in the form of the original payment, less a $12 fee to cover return shipping and administrative expenses. Refunds do not include any original shipping or handling charges. We will process your refund within 3-5 business days of receiving your returned merchandise. We reserve the right to deny a refund if returned merchandise does not meet our requirements, i.e. found to be damaged, shows signs of wear, or is without original tags and packaging. If your return is not accepted, it will be sent back to you at your expense and a refund will not be issued.

For orders shipped outside of the United States, we cannot accept returns and all sales are final.

*Sales of merchandise discounted 25% or more from full retail price are final and cannot be returned.

Exchanges

For orders shipped within the United States, we will allow a one time exchange of unused merchandise* within 30 days from the date of delivery of original purchase. Merchandise must be in their original condition, including all packaging, hardware protectors, hang tags, dust bag, etc. Exchanged merchandise are final and cannot be returned. To initiate an exchange, please fill out the Return/Exchange Authorization Form. Please note that merchandise with any sign of wear and/or damage or is without original packaging will not be accepted for exchange, and will be sent back to you at your own expense.

For orders shipped outside of the United States, we cannot accept exchanges and all sales are final.

*Sales of merchandise discounted 25% or more from full retail price are final and cannot be exchanged or return.

Sales Tax

We are based in Los Angeles, California, and we are required to collect state and local sales tax on all orders shipped within the state of California. For orders shipped to outside of California, we are currently not required to collect state and local sales tax, though we may be required to do so in the future. At this point, if your order is shipped to an address outside of California, you will be responsible for any applicable use tax payments on your order to your local tax authority.